Board Says They Are Taking Crane Bank To Next Level

Members of the Board of Directors at Crane Bank Limited have set their eyes on taking the commercial bank to the next level, a press statement released by the Kampala Road based bank declared. This vow is in reference to the bank’s move to sell part of its shares to an investor deemed suitable and acceptable by Bank of Uganda, the regulator of the banking sector in Uganda.

“A few years back, the Stakeholders and the Board of Crane Bank Limited made a decision to bring in a strategic equity Partner possessed of a more global Banking outreach and profile. This is aimed at taking Crane Bank to the next level,” the bank’s statement explained in the first paragraph.

In pursuance of this agenda, the bank engaged a potential investor a process that was according to the bank misinterpreted by the media. The media in the last few weeks have been reporting inaccurately that Sudhir Ruparelia the main shareholder of the bank was selling off the bank due to poor performance. This was followed by malicious social media reports emphasizing the same falsehoods.

Last week the bank and Bank of Uganda were forced to issue press statements when messages from anonymous sources on social media said the central bank had asked customers of Crane Bank to withdraw their money. The central bank said this was false explaining that Crane Bank was in sound financial health.

“It has been brought to our attention that messages have been circulating on WhatsApp instructing depositors to withdraw their money from Crane Bank within the next week. We wish to categorically state that these messages were not issued by Bank of Uganda,” a statement by Bank of Uganda noted.

In reference to the talks between Crane Bank and a yet to be named investor, Bank of Uganda explained that commercial banks have a right to sell part of their shares to the right people. “However, any new investor in a commercial bank must satisfy the regulator that they are fit and proper,” the central added. The central added that they have not received any request from Crane Bank to approve a change in shareholding.  “Should such a request be received, the proposed shareholders will be vetted for fit and proper credentials and positively considered if they warrant approval,” the statement continued.

Crane Bank said they have not engaged the central bank because they are still talking to the said investor.  “The investor has remained undeterred by what perhaps was aimed at discouraging them. To our customers, we are indeed proud of those who have stood with us and demonstrated their loyalty during this unfounded social media onslaught,” Crane bank explained.

The board and management of Crane Bank condemned the individuals behind the fabrication and circulation of these malicious messages. “In the same breath, we urge all responsible members of the public to desist from sharing and or forwarding such damaging information as it baseless.  We wish to reassure all our present and future customers that Crane Bank remains your solid and committed financial services provider.” It said.

PR Firm Burson-Marsteller Expands

Burson-Marsteller, a leading globalstrategic communications and public relations firm, and exclusive affiliate to fireworks advertising in Uganda, recently announced the continued expansion of its presence in Africa with the launch of Blast Burson-Marsteller in the Indian Ocean Islands (Mauritius, Reunion, Seychelles, Madagascar and Comores) and MO Burson-Marsteller in Angola.

The firm also extended its existing partnership with Icon Burson-Marsteller in Cameroon into two new territories –Congo-Brazzaville and Gabon. The award-winning Burson-Marsteller Africa network covers 53 of the 55 countries on the continent.

“The announcement reinforces our commitment to ensuring we have a strong presence in every region where our clients need strategic counsel and cutting-edge integrated communications services,” said Don Baer, Worldwide Chair and CEO, Burson-Marsteller.

“Africa is one of the world’s most important emerging markets and a vital region for our clients’ global growth strategies. With the mosthighly developed and expansive footprint on the continent, we have the reach and depth of resources to serve clients currently operating in Africa as well as those planning expansion into the region.”

“Our African network has been in operation for more than 20 years and has been recognized both locally and internationally as the preeminent network across the continent,” said Jeremy Galbraith, CEO, Burson-Marsteller Europe, Middle East & Africa (EMEA) and Global Chief Strategy Officer.

“Our approach to Africa involves building relationships over time with partners that progress from being non-exclusive affiliates to exclusive affiliates and then to branded partner agencies. Each step in the process brings the partner agencies closer to us and provides them and our clients with even greater benefits. With these new partner relationships, Burson-Marsteller is now well-positioned in the Indian Ocean Islands, Angola, Congo and Gabon.”

“For 27 years our commitment to growing partnerships has underpinned Burson-Marsteller’s activities across Africa,” added Robyn de Villiers, Chair and CEO, Burson-Marsteller Africa. “Today’s announcement is evidence of our commitment to strengthening relationships with our existing partners in Africa. This approach allows our partner agencies – each of which is a respected business in its own market - to share more fully in the benefits of being part of a global network throughgreater access to expertise and training, among many other things. This addresses the requirement for skills transfer which is so important in Africa, and benefits both the staff in our network and our clients.”

In 2014, Burson-Marsteller rebranded the network it acquired in 2011 to Burson-Marsteller Africa and simultaneously announced branded partner offices in 27 countries.  Later that year, that number increased to 29 with the signing of two additional affiliate partnership contracts, both of which had been long-standing exclusive affiliates.

The Burson-Marsteller Africa network is headquartered in Johannesburg and continues to be run by Robyn de Villiers, who founded the network over 25 years ago.

Customer Care Tips To keep Your Business Customer Friendly

From the 3rd of October till the 7th, Jumia Travel and the rest of the world is celebrating Customer Care week and this means we bring you tips and experiences by people including our very own team, that has dealt with thousands of different customers and hotels through the course of our business.

Customer care is defined as the art of looking after customers and ensuring their satisfaction with one's business and its goods or services. Jumia Travel, being an online based business with over 820 hotel partners all over Uganda, our biggest goal is to ensure that service delivery is always on a timely and customer respectful manner that will keep our clients happy.

How then does a business build its customer care standards to suit its business?

Reception/ Foyer

The first part of your company that people will see is the reception, it being the welcoming area for your customers. You have to make sure your reception is warm and inviting to clients and other business partners you deal with. This is very important especially if you are operating a hotel; the professionalism at the reception shows future residents a glimpse of what they will get when they book their rooms.

Front Desk Service

Away from how your reception looks like, the people that receive your clients will always leave a lasting impression on them. This starts with the security officer, the concierge to the front desk manager. Are they polite, patient and understanding with the customers or always too busy and unprofessional to the clients? This makes it easy for clients to run to your competitors without a second thought.

Professionalism Is Key

It is of utmost importance to hire people that know what they are doing in your business; people who will understand that whether they like it or not, the customer’s needs come before everything else around them. Staff that do their job to a satisfactory point and make the client happy give your business that extra spark.

Personalised Services

Is your business customer friendly? Do you have before or after services that are offered to your clients, or when done with them you run off to the next one without ascertaining if they were pleased with the services they received? Every client you have is unique in their way so make sure to get personal with them, to understand their experiences with your business.

Unique Delivery

Every business has that something unique in their brand delivery that makes them stand out; what is yours? Whatever makes the company unique always revolves around your company goals and the target market, the moment you polish it out to attract clients you have to keep it going for the better.

Get Experimental

Sometimes clients get bored with the same exact thing they keep seeing or receiving in your business, but this does not mean you have to discard that completely without experimenting on how many customers would prefer change and which ones would not. Experiment with your service delivery strategies whenever you can because this teaches you a lot about the clientele you have.


Whenever the chance avails itself, make sure you interact with your clients to see how their experiences are with your services. Pay attention to their conversations even if they are not talking to you or their behaviour around some of your staff.


Businesses are built on customer awareness and the hard work of its staff, but most of the time customers have queries and a little assistance with some of the services offered. It's important to have a team available to offer assistance whenever possible to your clients.


COP22 Meeting Must Focus On Building Adaptive Capacity Of Africans

Recently, members from the Morocco Steering Committee for the 22nd session of the Conference of Parties (COP22) met with the some civil society organizations to discuss the possibilities of having enhanced civil society participation in COP22 meeting in Marrakech Morocco.

The COP, which will sit from 7-18 November 2016, is expected to bring together over 181 countries under the United Nation Framework Convention on Climate change (UNFCCC).

It is an opportunity for African to reflect on the challenges it has faced in dealing with climate change impacts and exploit the opportunity to ensure that the outcomes of the Conference address their concerns. It should be noted that Africa has already hosted two COP meetings before that is, COP12 that took place in 2006 at Nairobi Kenya and COP17 that took place in 2011 at Durban South Africa.

Even so, COP22 comes at a time when climate change impacts have intensified in the recent times, with frequent hazards of high magnitude resulting into loss of lives, property, agricultural land and pollution of water bodies among others that is already driving millions of people into abject poverty.

For instance, in the 2010 Bududa district in eastern Uganda suffered one of the worst climate change hazards in recent time where thousands of people were buried by mudslides, lives and property was lost. In addition, in 2011, Teso Sub region was hit by floods that destroyed agricultural land and human settlements; this resulted into an outbreak of famine in the region. Further, in 2014, Karamoja region in northeastern Uganda suffered a prolonged drought that last over six month, lives and livestock was lost that required intervention of government for food aid.

The author of this article Samuel Okulony

As much as these hazards occur both in developing and developed countries, the developed countries has a better means of dealing with the impacts whereas the developing countries lack the technology and human capacity to predict and mitigate the hazard and to contain the hazard as well.  For instance during the mudslides in Bududa,  government of Uganda with the help of the army and community members used hand hoe to dig out the bodies and would be survivors, this intensifies the risk even further.  

It is important that the negotiations in the COP 22 whose theme will be monitoring sustainable development goals and commitments under the Paris Agreement on Climate Change focus on establishing the strategies through which Africa can be best adapted to managing climate change impacts. 

Therefore, the representatives from partner countries who will be participating in negotiations must advocate for establishment and operationalisation of Climate Change Finance for Africa that will be used to build the adaptive capacity of local communities to climate change hazards in rural communities and prone areas of Africa. 

In addition, there must be avenues for technology development and transfer of technology from developed countries to developing countries on best mechanism of dealing with climate change especially on water and agricultural sector, which supports more than half of African population. 

Finally, as a means to embrace sustainable development, respective governments must be urged to embrace mitigation through subsidizing the cost of exploiting renewable energy, planting more trees to absorb carbon emissions and encouraging use of public transport as opposed to personal cars. 

By taking actions jointly on Climate change, we shall be able to pass on a better sustaining environment to the next generation than we actually inherited and avoid blame game.  


This article was written by;

Samuel Okulony


Programs and research coordinator

Africa institute for energy governance

This email address is being protected from spambots. You need JavaScript enabled to view it.  

Interior Design Tips For The Best Look

There is a uniqueness and an air of class when you put in effort into the interior of your property; in fact you do not have to explain to people what the style is. The designs will speak volumes to any of your guests according to what you chose to do with the living space. Here is how you can easily achieve the best interior design for your hotel or home. 

Identify The Styles

Depending on what you want to do, the first step is always to pick a certain style of design that you will go with. It is important to not clutter so many different styles in one place, the design comes off handed, uncluttered and confusing to the eye. Unless of course you are aiming for an abstract, design blocking theme then you will be on the right track. 

Color Fusion

Dull colors tend to make a room look so drab and boring, but a couple of bright palettes here and there will bring out the best of your design. This is usually one of the most important steps in interior design and it seems very easy to achieve; the only issue here would be that it is not easy as it looks. You cannot pull off different color schemes unless you know how easily the different pops of color fuse or else you will have so much in one making for a disastrous stain on designs. 


Every well designed room needs that one item that draws gasps of admiration from your guests, something that will easily start a conversation and at the same time enhance the beauty of the room. You can use pieces of art, chandeliers or the vibrancy of well placed flowers among many things as long as it will stand out beautifully. 

Create Character

Giving most of the rooms in your property different design themes give them a sense of character especially if it is a hotel room. In most hotels; rooms, suites or floors have a very unique naming to them and this makes them stand out, so why not make the design unique to complement the name? An example would be; the Elgon suite, the detail works have to bring the character with a number of pieces of the culture of people who live around. Play around with the theme to bring out a good an appealing warm character. 


Nothing becomes confusing as seeing overdone interior designs, it comes off too strong and not as inviting as you intended it to be. When creating a beautiful design plan for your home/ hotel, make sure to remember that the simplest things always leave the best mark; a little splash of color here and there and not too much of it or maybe a few intricate art pieces in the room will bring out the vision you were working to. 


Let your design throughout easily breeze into the whole property. If you can do this, it gives the whole place a sense of rhythm that flows, giving your guests a sense of understanding without you having to explain what you were trying to do in the first place. 

Balance It Out

Furniture is the best way you can finish off the look without looking like you tried too hard. This means the pieces you buy have to help balance the designs in the house. The fit, shapes and sizes should be proportional to what style you chose to go with. For example, you cannot choose to go with an African styled living room then fill it with modern futuristic furniture, it will stand out as a sore spot on the whole interior. 

The most important step to remember is that; just because it is expensive doesn't mean it shows taste or class. Infact, you might fill the room with very pricy pieces and it ends up looking cheap or tacky. Do not be constrained by finances because you can get very well done less priced items that will bring out the full taste of your designs, even more than the expensive ones. At the same time you have to remember that some of the good pieces are expensive, but they are worth it. 

 About Jumia Travel is Africa's No.1 hotel booking website, allowing you to get the best prices for more than 25,000 hotels in Africa and more than 200,000 hotels around the world.Our ambition is to bring every bit of available accommodation online, and to create the easiest and cheapest way for customers to book it.

At Jumia Travel, we have hundreds of travel specialists constantly in touch with our customers. Our offices are located in Lagos (Nigeria), Accra (Ghana), Dakar (Senegal), Abidjan (Ivory Coast), Algiers (Algeria), Douala (Cameroon), Kampala (Uganda), Dar Es Salaam (Tanzania), Nairobi (Kenya), Addis Ababa (Ethiopia), Porto (Portugal) and Paris (France).

Before June 2016, Jumia Travel was known as Jovago. Jumia Travel was founded in 2013 by Jumia and is backed by MTN, Rocket Internet, Millicom, Orange, Axa and financial partners.

Why You Should Join Victoria University Today – The Reasons

University education is the final lap in a student’s knowledge acquisition race and for that matter it must be of top quality. Parents when choosing a university for their children are very demanding. They want their children to go to a quality university.

In Uganda, there are quite a number of public and private universities. Some make the cut as good universities, some don’t. Sometimes amidst this variety, picking out the university that suites your needs as a learner can be troubling. Often times many students end at institutions that doesn’t address their needs.

As one of the top private universities in Uganda, Victoria University stands out as a fulcrum of academic excellence, offering a fresh and intellectually thriving environment for studying. It has rapidly risen as a learning center of choice for many students. It has nurtured critical and progressive thinkers.

Victoria University

In an interview, Victoria University vice-chancellor, Dr Stephen R Isabalija, the Jinja based learning institution offers first class facilities that makes learning a joy. These include State of the Art Clinical skills Lab and Simulation Centre, fully Air Conditioned Lecture Rooms, State of the Art computer Lab, spacious Student Lounge and modern Reference Library.

Victoria University is located in the middle of Kampala City, precisely on Jinja Road, opposite Dewinton Road, providing convenience and accessibility to all our students. This makes it easily accessible and makes it easy for students come in and attend lessons without much hustle.

Victoria University is the first and only University located principally at the heart of Kampala city. Student’s accommodation Hostels are also conveniently located within the city.

Demand Driven Courses

The University provides over 40 degree, diploma and certificate courses that have been bravely selected to meet modern day job market demands in different fields. Ahead of the August intake which is still ongoing, the University introduced short oil and gas courses for people working in the oil sector. This was an addition to other oil and gas courses the University offers.

Some of the degree courses the University offers under the Business and Management department include Business Administration, Procurement and Logistics, Banking and Finance, Bachelor of International Business (BIB).

Under the Humanities & Social Sciences department, the University teaches courses like Public Administration, Social Work & Social Administration, Journalism and Media Studies, Human Resource Management, International Relations and Diplomatic Studies and Tourism and Hotel Management.

Under the Science and Technology department, the university offers Computer Science, Business Information Systems, Business Computing, Information Technology while under the HEALTH SCIENCES department, students can study Public Health. Environmental Health Science, Midwifery Science, Nursing Sciences and Nutrition & Dietetics. You can find similar courses under degree and certificate level.

Research Driven Education

High quality good value courses need to be backed by a solid reputation of research, the vice chancellor explained in an interview. Therefore Dr Isabalija believes that through research driven education, Victoria University wants to be the best University in East and Central Africa.

Victoria University has already partnered with global institutions like IP3 Washington and Coventry University to help build its research capacity.

Cosmopolitan University

Victoria University is home to Ugandans, Rwandese, Tanzanians, South Sudanese, Barundi, Congolese, Indians, Zimbabweans, Cameroonians, Sierre Leoneans, Ethiopians, Eritreans, Somalis, Nigerians, and Ghanaian & Gambians, among many other nationalies.

With students coming from over 20 countries, Victoria University puts itself on the forefront as an international University with an open door policy that welcomes people from different walks of life. This policy endears it to foreigners who are living or intend to live in Uganda.

“Your experience and career advancement at Victoria University will help you gain responsible and technically challenging positions in life. Be assured of increased sense of self-esteem and a feeling of accomplishment and personal satisfaction when you enroll for a course at Victoria University. You will find welcoming classmates, engaging faculties, and a built-in community that will help you feel at home.” The University said in a statement.

Employment Oriented Education

No one goes to university without the desire to get a job or create one. Therefore preparing students for employment is a key mantle under which Victoria University operates. The University makes sure that graduates are equipped with the knowledge and skills required for a successful career.

Input is provided from researchers, current market and industry practitioners, professional bodies to ensure that the curriculum and content fed to learners are up-to-date and relevant. The University has a dedicated Career Service team which is always at hand to assist students on embarking on their chosen career after graduation.

The University has also nurtured a very good working relationship with government ministries, agencies and departments and the private sector institutions and market leaders. Through this relationship they are able to get internship positions for their students for hands on training in a working environment.

Qualified Staff

Dr. Isabalija confesses that getting the right tutors to teach students to the level Victoria University desires is a hard task especially for demanding courses like oil and gas and health related courses.

He however reveals that they have managed to assemble a teaching staff that is doing a good job. The Ruparelia Group which owns the University has cut a niche in the education sector and ensured that the University does not only have the right facilities but also personnel.

For example, the admissions office provides a comprehensive resource for prospective students and current students to make the process of admissions hassle-free, flawless and as straightforward as possible while the University Council is a deliberative and broadly representative forum which exists to consider the activities of the University in all its phases.

Shell V-Power Club Members Rewarded

Vivo Energy Uganda, last year created a Shell V-Power club to establish a community of like-minded car enthusiasts and Shell V-Power fans to meet, socialize, establish networks, and share car related information, tips and ideas.

The members each signed up for a Shell V-power card which earns them points whenever they consume Shell V-Power at any Shell service station across the country. Every litre of Shell V-Power consumed earns the customer 10 points, and the highest consumers are rewarded every month.

Vivo Energy together with Etihad Airways and Serena Hotel, have once again rewarded V-Power club members who consumed the highest volumes of V-Power in the month of July, with different prizes. The prizes included a set of 4 tyres, a 2-week end gate-away at the Lake Victoria Serena Hotel and branded tool kits

Speaking while awarding the winners at Serena Hotel, Vivo Energy country sales manager, Edward Walugembe, said the campaign is aimed at rewarding existing customers to boost loyalty among them, as well as to encourage other motorists to try the brand.

“Shell V-Power customers will have the double benefit of winning different prizes such as a trip to Abu-Dhabi, with all air tickets being sponsored by Etihad airways, complementary fuel, a set of tyres and week end gate away at Lake Victoria Serena Hotel among others, as well as   enhancing the performance of their cars by using the high performance fuel, helping them get the most out of every drop” said Walugembe.

“We are seeing an increasing uptake of Shell V-Power especially by motor bikes looking to save on fuel. This is as a result of their appreciation of the fuel’s capability to enhance everyday driving performance and responsiveness,” He concluded.

The fuel has been formulated to meet with the latest environmental standards, as it is designed to reduce engine deposits, helping engines achieve optimum combustion, ultimately making them produce less emissions.

600 Cancer Specialists To Get EADB Training

A specialised programme launched in Nairobi, the capital of Kenya, on Friday, 12 August 2016, will see 600 cancer specialists train in fighting non-communicable diseases like cancer and neurological disorders in East Africa in the next four years. The capacity building Medical Training and Fellowships Programme is an initiative of East African Development Bank (EADB) and the British Council in partnership with the Royal College of Physicians (London).

The Director General of the East African Development Bank Ms Vivienne Yeda speaking during the launch of the Programme said focus will be on early detection, research and treatment of cancer and neurological disorders in areas where access to qualified professionals remains a challenge. 

The training comes at a time when the number of cancer cases worldwide is expected to surge by 75% during the next two decades according to WHO Cancer Research. Deaths from cancers have been on the increase in the East African region, with 50 Kenyans dying daily from various forms of cancer. The trend is the same across East Africa, with the main cause being associated with lack of treatment facilities and expertise for treatment, prevention and early detection.

Ms.Yeda said the East Africa Community has for a long time failed to prevent and treat the cancer scourge because of lack of trained and skilled doctors. The ratio of doctor to population in the region is far below the UN standards.

“Through the East Africa Development Bank Medical Training and Fellowship Programme, we hope over the long term to equip doctors in district hospitals across East Africa with the skills to effectively and promptly diagnose cancer and neurological disorders and facilitate early interventions either at the point of contact or by referral for advanced medical care." 

She added that the programme was an additional investment in the growing list of interventions by the bank to boost skill and capacity to key sectors of the East African economy. The Bank currently supports a scholarship programme for teachers in the US as well as capacity building programme for East African public sector lawyers in the extractive industries. 

"The East African Community with a population of more than 135 million has great economic potential, but non-communicable diseases are a major threat to this regions quest to achieve socio-economic development," said Ms. Yeda.

In the first 3 years of the project, the programme will conduct a series of East-Africa based residential 5-day training courses in neurology and oncology. These will be delivered by a mixed faculty from the UK and East Africa. They will be complemented by a two-year specialist academic and clinical training in the UK for a select number of high cadre doctors in these two disciplines. 

The British Council Regional Director for Sub Saharan Africa, Mandy Johnson said the programme will create opportunities for doctors within the East African region who aspire to specialise in the medical disciplines of oncology and neurology. Their training will bring much needed skills to the communities they serve.

"We are pleased that the partnership with EADB and the Royal College of Physicians brings global expertise into the East African Region and will lead to a rich exchange of skills, expertise and experience. We hope that the programme will lead to better health for the people of East Africa," Said Mandy Johnson, the British Council Regional Director for Sub Saharan Africa.

At the same time the CEO of the Royal College of Physicians Ian Bullock, added that the programme will aid in improving not only the skills of the doctors but also help in saving lives;

"I am extremely proud that we have this opportunity to use our expertise to support our colleagues in the East African region. This programme is an excellent example of the Royal College of Physician's aim to improve care for patients and to develop physicians throughout their career by increasing access to high quality postgraduate training."

What You Need To Know About Shell Fuelsave Fuel And Win Reloaded Promo

For the third year, Shell FuelSave recently launched a country wide promotion that will give consumers a chance to win free Shell FuelSave Unleaded petrol and Shell FuelSave Diesel for up to one year.

The promotion is intended to appreciate and reward customers for their loyalty and support in purchasing Shell branded fuels and lubricants.

How to enter the Fuel and Win Reloaded promotion:

Fuel with a minimum of 50,000/= shillings or more of Shell FuelSave at any Shell service station to receive your unique code coupon. Then simply dial short code *295#, select option 2 and enter the unique code on the coupon. You will receive a message notifying you of your successful entry into the promotion.

What is the cost of the SMS?

Each Short code entry will cost you UGX 220/-. NOTE: You can send a maximum of 2 codes in one SMS separated by a space and meeting the 140 character condition.

What if you’re not given a coupon?

You are entitled to one coupon for every 50,000/= shillings worth of Shell FuelSave. If you spend 100,000/= shillings for example, you will be entitled to two unique code coupons. You are required to enter all these codes into the short code.

How to redeem prize?

Once you receive a call from Vivo Energy 0312210010, prepare to collect/redeem your prize by verifying your identity.  You should have the phone number that entered the promotion, a valid ID and the coupon to redeem your prize.

Fuel prize winners up to 300,000 will be awarded using unique fuel vouchers while fuel prize winners up to UGX 3,000,000 will be awarded using a Shell Card (prepaid) to redeem their prize / access free fuel.

What if my coupon is misplaced or damaged yet I have been notified as a winner, what happens?

In the event that your coupon is misplaced or damaged and you have been notified about being a winner, we shall use the mobile umber used to enter the promotion and other identification to confirm winners. Please call the toll free number 0800200400 or Vivo Energy’s telephone number +256312210010; available from 8:00am to 5:00 pm for further assistance.

Should I expect specific communication from a specified source if am a winner?

All winners will be notified by +256312210010. Do not respond to any other numbers that call you or send SMS to you. If you require confirmation on legitimacy of the calls, please call the toll free number 0800200400 or Vivo Energy’s telephone number +256312210010; available from 8:00am to 5:00 pm for further assistance.

Do I have to visit a specific Shell station to redeem my prize?

All monthly winners will specify their preferred Shell Station that they will redeem free fuel from. The grand draw winners can use their Shell Card to redeem fuel at any Shell Station countrywide.

Is there a deadline for claiming my prize?

Yes. All weekly prizes must be claimed 7 days after customer is contacted. Monthly & grand draw prizes after 30 days of contacting the customer.

Should I get a message that my coupon has already been used, what should I do?

In the event that a consumer sends a unique code that has already been used, the consumer will receive a message notification about the same. You should call the toll free number 0800200400 or Vivo Energy’s telephone number +256312210010; available from 8:00am to 5:00 pm for further assistance.

Supposing I just come up with a code and send, can you tell?

In the event that you compose a blank text message, guess code or you mistype the unique code on the coupon, you will receive a regret message saying “Unique code invalid. Please call +256 312210010 for clarification.”

Cakes Are As Important As Food Is

Times have really changed and surely even traditions have changed. As cakes and chocolates were mainly female amenities for a perfect celebration, times have changed this notion. A cake is now a necessity at all celebrations just like birthdays are no longer for only women but for men as well.

While speaking to the Sheraton’s Marketing director Jennifer Musiime she explicitly agreed with the belief that cakes are no longer stereotyped for only ladies but it’s something that makes any celebration worthwhile and this stretches to all kinds of celebrations like birthdays, anniversaries, weddings to mention but a few. 

She further agrees that cakes used to be for weddings and serious celebration however this has changed over time to having cakes anytime and for every celebration. At Sheraton we have a confectionery shop called Temptations and I am very confident and comfortable to say we make the best affordable cakes in Kampala.

With black forest being one the most famous cakes, we have other flavors that our customers can chose from at an affordable price. She added. 

Additionally, cake is not only for celebrations but can be eaten after a meal as desert, at breakfast or as a snack. Cakes have numerous health benefits like cakes baked specifically using the dark chocolate contain Flavanols and catechins that resist the damage caused by the oxidation process and thus cakes acting as anti-oxidants agents.

It has also been proven that cakes are stress relievers especially those with chocolate because of the sugar in them that is converted into glucose and thus energy which triggers a happy and relaxed mood. 

Cakes that contain fruits like apples, berries, carrots and pineapples are a good source of fiber and high-fiber diets are known to help in better digestion. Regular intake of cakes containing the above named fruits will help increase the fiber level in your body thus improved digestion and thus reduce the risk of heart disease, stroke and hypertension.

Bodybuilders or people who want to add on mass are advised to include cake in their diet because it has a couple of nutrients like vitamins, calcium; and proteins which are body-building foods and also provides energy which is needed when training in the gym. 

It should however be noted that cakes are not to be taken on a daily basis since they are not a whole package of a balanced diet. They should be taken once in a while and remember to always take a balanced diet for healthy living.

Martin Kiseka a cake baker at Sheraton’s Temptation cakes says cakes have always been part of celebrations and generally art of meals. Cakes come in different flavors, shapes, colors and sizes depending on what an individual want. Cakes also vary in the ingredients used for instance foam and spongy cakes, tortes, unbaked cakes, yeast cakes, flourless or less flour cakes, egg and oil cakes among others.

Many cakes bakers are creatively coming up with more varieties of cakes and this is mainly because of changing trends in tastes, costs and many others. At temptations we have adopted most of the famous cakes like black forest, red velvet to mention but a few and we can also make cakes of your preference.

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