Etihad Airways Introduces Boeing 787 Dreamliner To Johannesburg

A state-of-the-art Etihad Airways Boeing 787-9 Dreamliner touched down in Johannesburg yesterday afternoon after its inaugural flight from Abu Dhabi.

Etihad Airways flight EY604 took off from Abu Dhabi at 10.15am and arrived on schedule at 4.45pm local time. The return flight EY603 departed Johannesburg at 7.50pm last night, touching down Abu Dhabi on schedule at 6.10am this morning, 2 November.

Operating daily on the route, the two-class B787-9 Dreamliner features Etihad Airways’ next-generation Business and Economy Class cabins. Peter Baumgartner, Etihad Airways Chief Executive Officer, said the decision to upgrade to the Dreamliner aircraft on the Johannesburg route was to meet the needs of growing numbers of business and leisure passengers travelling to and from South Africa.

“Today’s modern traveller is constantly searching for comfort, innovation and convenience, and we aim to provide the highest standard of hospitality and technological advancements to make any journey a memorable one.”

John Friel, Etihad Airways General Manager South Africa, added: “The introduction of the Boeing 787 is a welcome development that will further enhance our guests’ experience on this route. “Our luxurious Dreamliners offer a best-in-class experience, and attention to every last detail.” 

All Etihad Airways’ B787-9 Dreamliner aircraft feature the airline’s highly acclaimed next-generation interiors with 28 Business Studios and 271 Economy Smart Seats.

The Business Studios all offer direct aisle access, a fully flat bed of up to 80.5 inches long, and an increase of 20 per cent in personal space. Upholstered in the finest Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18-inch personal touch-screen TV with noise-cancelling headsets.

The 271 Economy Smart Seats provide enhanced comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, a seat width of approximately 19 inches, and an 11.1” personal TV monitor.

In addition to full mobile and Wi-Fi service with USB and power points at every seat, the Dreamliner fleet features the latest in entertainment innovation, providing more than 750 hours of on-demand entertainment, including seven live TV channels, improved gaming and high definition screens across all cabins.

The airline’s renowned hospitality includes innovative services such as Flying Nannies trained by the world-famous Norland College in the UK, who provide assistance to families on board. Food and Beverage Managers handpicked from the world’s finest hotels and restaurants guide guests in Business Class through the extensive a la carte and ‘dine anytime’ options, and provide recommendations on the best food and wine pairing.

Guests on the Dreamliner also enjoy the industry’s largest windows; air that is cleaner, more humid and at a lower cabin altitude for better comfort; large overhead stowage bins, soothing LED lighting; and technology to sense and counter turbulence for a smoother ride.

Etihad Airways uniquely offers travellers from Africa the convenience of US Customs and Border Protection at Abu Dhabi International Airport. This facility, exclusive to Etihad Airways in the Gulf region, allows guests to complete immigration, customs and security clearance procedures for the USA while in transit at Abu Dhabi – avoiding lengthy queues upon arrival at US airports.

Johannesburg is the ninth city to be served by Etihad Airways’ B787-9 Dreamliner. The aircraft is also deployed to Brisbane, Düsseldorf, Perth, Riyadh, Shanghai, Singapore, Washington DC and Zurich.  Etihad Airways’ order for two variants of the B787 (-9 and -10), is one of the world’s largest for the type, totalling 71 aircraft.

Flight schedule for Abu Dhabi – Johannesburg:


Flight No.







Abu Dhabi








Abu Dhabi

6:10am (+1)



Notes: All departures and arrivals are listed in local time.


Sheraton Kampala & Djibouti Hotels Reach Out To Kenyan Customers

Kenya is playing a critical role as hub for Business opportunities especially in the hospitality industry in Uganda. This is due to the presence of a National carrier (Kenya Airways) that does frequent flights into Uganda, bringing in Business people and Tourists and also Mombasa Port which facilitates imports and exports.

The above statement was made by Jean Philippe Bittencourt, The General Manager Sheraton Kampala/Djibouti during an interface with Kenyan based customers at a reception held at Sankara Hotel in Nairobi, on Thursday 27th October.  The event brought together bookers, Travel Agents and CEOs of notable companies in Kenya most of who are regular customers at Sheraton Kampala and Djibouti.

“Uganda is currently undergoing economic enhancement and Tourism is playing very important role in driving the country into the much anticipated middle income economy status. The Sheraton Kampala Hotel has positioned itself as a key player, offering first class hospitality services not only to regional visitors but internationally. Kenya on the other hand, has remained our single most valuable hub, which is why we are here to say, Asante Sana for trusting in our services”, Bittencourt said.

 Bittencourt hailed his associates in Kenya for the business, as well as creating more awareness about the 2 facilities in Kampala and Djibouti.  He also received feedback from them on the experience they have with the 2 properties and what Sheraton can do to get more business from that Market

Sheraton Kampala Hotel which is making 50 years next year, has remained a key player in the hospitality industry in Uganda, offering great ambience, world class services in terms of catering and accommodation coupled with ultimate relaxation amenities.

Destination of The Week: Jazz It Up On Ssese Island

Ugandans love having a good time, it is quite evident when you see a new festival sprouting up every weekend or so, the best part about most of these recent events is the ability of the organisers to make them more destination based hence more appealing to the revelers. Fusing travel together with music is a brilliant idea that most events managers are starting to sell as a concept to a certain demographic of Ugandans, the young working class who are hungry for new experiences.

There is something freeing about enjoying music whilst frolicing with nature far away from the hustle and bustle that you have been experiencing everyday. There is a feeling of freedom and even better meeting new people in celebration of a good weekend.

The newest of these festivals is called “Jazz on The Island” that promises to give revelers a great music from some of the most talented instrumentalists the country has to offer.

We have always organised leisure trips to the island but without any major concept attached to them. This time round the major question was why would I want to go to the island and what kind of crowd am I targeting and that's why I came up with jazz on the island, despite jazz being a major favorite genre of music,” says Agaba Noel, one of the organisers.

The event slated to happen on the Ssese Islands at the Ssese Habitat Resort, one of the properties available for booking on Jumia Travel; is expected to attract a huge number of jazz and travel enthusiasts who are willing to part with 300,000 UGX for a weekend of fun.

The Ssese islands are a collection of islands on the Lake Victoria that have become some of the best vacation destinations for Ugandans and tourists. The islands have different accommodation choices for visitors ranging from Banda lodges, Dorms, B&Bs and actual hotels with good facilities that can give you a relaxing weekend of unwinding.

Accessing the islands is not difficult since you can get a boat or ferry from different locations; starting from Ggaba, Mukono, Luzira, Masaka and Entebbe which can cost you approximately 14, 000 UGX  per person for a one way trip depending on where you are picked up from.

Jazz is a great genre of choice and with it being more laid back with the fact that it is even better done live makes it more appealing to those who are going to listen it has a very relaxing feel to it. The genre displays great skill and talent and this can be seen through the artists that were selected to entertain the travelers.

The organisers plan on holding this event after every 3 months to target a crowd filled with music lovers and ardent travelers. The lineup of artists for this edition include; Jazz Freak band, Happy K, Michael Kitanda, Allan Toniks and Jackie Akello. These are artists whose immense talent shines through with every performance they give and because people can easily relate with some of their music, it makes it to perform because they are blessed with great talent and have music that our guests will enjoy and relate with. One would wonder how Toniks an artist most Ugandans have not heard from in awhile fits into a Jazz event, but it's an irrefutable fact that his vocal maturity and talent with the guitar places him above some of his peers.

Noel Agaba further states that: “Our major aim is to appreciate and promote live jazz music across africa, promote tourism and fun.
On Friday the 4th of  November, the buses will depart from the National Theatre and head to Entebbe to board a ferry that will take the travelers straight to the island. Aboard the ferry, the travelers will be provided with a fully stocked bar with entertainment and a BBQ on the house. On arrival all Guests will be checked into their rooms at the Ssese Habitat Resort as dinner will be ready to be served and enjoy music from DJs later on in the night.

The rest of the days are planned for excitement and fun for all the guests with activities such as: beach games, bike riding, boat cruises, nature walks, quad bikes will be available, board games to mention but a few. All this including transportation, food, entertainment and accommodation all fall under a meager price of 300, 000 UGX for singles and 550, 000 UGX for couples.

For inquiries visit: Jazz On The Island



Climate Change: Uganda’s Journey To Marrakech

Last year by now, the Climate Change Department (CCD) at the Ministry of Water and Environment was busy finalizing the preparation of INDCs, a document that promised out how we are going to contribute in the fight against climate change,paving way for our attendance and participation in the landmark Paris climate Agreement COP21.

COP22, a ministerial meeting of discussions on means of implementation of the Paris Agreement before and after 2020 is yet again set forNovember 7 to 18 in Marrakech, Morocco. According to minister of Foreign Affairs and Cooperation of Morocco, Salaheddine Mezouar, speaking during a two day ministerial opening conference, said one of the pillars of the plan is to encourage Parties to implement and strengthen their Nationally Determined Contributions (INDCs).

Uganda is one party currently taking a road that doesn’t reflect its INDC where the country pledges to cut “22 percent of national green-house gas emissions by 2030 compared to business-as-usual”. Easy said than done as they say.

We are right now digging up more oil wells despite the Global Climate call to keep fossil fuels in the ground—to curb carbon pollutants that warm our planet.

Crude oil reserves estimated by government geologists at 3.5 billion barrels were discovered in the Albertine rift basin along Uganda's border with Democratic Republic of Congo (DRC) way back in 2006.

But immediately after Paris meeting (Feb 2015), Uganda contracted three dirty energy companies; Nigerian firms WalterSmithPetroman Oil Limited, Oranto Petroleum International, Niger Delta Petroleum Resources and Australia's Armour Energy Limited rather than focusing pursuing its “paltry” renewable programs—paltry in comparison to the expenses and attention given to dirty energy investments.

So, as Mezouar congratulates the international community for the recent major successes achieved in fighting climate change which include triggering the early entry into force of the Paris Agreement, the ICAO agreement to curb CO2 emissions from the international aviation sector and the Kigali Amendment to the Montreal Protocol for the phasedown of hydrofluorocarbons (HFCs) in Malaysia, he should have commiserated parties whose strides towards cutting carbon dioxide emissions are inconspicuous as Uganda. But he didn’t. Instead, he said:

“COP22 offers us all a new hope to refocus on the targets we envisioned during COP21 Paris.”

Once again, 195 countries will gather for to streamline actions to save our planet. As the world gears up to reaffirm its commitment, its important Uganda, a country proud of its nickname: The pearl of Africa, opens up its eyes to the climate accelerated disasters such as heat waves, water shortages in its northern region, hunger and starvation amidst other tragedies manifesting a warming planet.

We should also recall what happened duringParis procession. Real world pictures of dwindling snow at Uganda’s “snow-capped” mountain Rwenzori was telecasted live into the conference till it turns out among some of the mind boggling sirens of climate change raising eyebrows of the delegates.

The Ministry of Water and Environment then noted that “we could actually lose the entire snow at the top of the mountain” if globe is not cooled. We, at the Paris climate accord, realised and acknowledged ways of cooling our globe by signing our name against ParisAgreement, an urgent need to keep the global average temperatures below 1.5 degree threshold.

But when the last knell went and we departed, the lure of dirty energy profits darkened and overshadowed our precision with realising rapid transformation in clean energy.

We could make clean energy strides if the current course of developing oil wells as well as gas sector is altered towards lifting clean energy sector from the ground where it’s currently lying at only 3 percent, and work for the over 85 percent of the country still plunged in darkness not only without “reliable, clean energy supply” but without any form of electricity. This hope should be refueled in the forthcoming COP.

One powerful illusion that could deceive Uganda steer away from its targets is the “sugarcoats” of its forecasted oil exploration. According to President Yoweri Kaguta Museveni, a leader famous for his much affection for black gold and gas as audible in his common adage “my oil”, this mineral exploitation “would create hundreds of thousands of jobs within few years, yield the government 80-90% revenues that would be invested back to agriculture and infrastructure”.

But an article titled “Uganda’s oil: pitfalls and environmental loss”, published in New Vision, refutes every “good aspect” of oil exploration amidst call to end carbon pollution. The article also revealed hidden realities behind oil and gas discovery, including the $14 billion – 880 miles Uganda – Tanzania Crude Oil Pipeline (UTCOP) proposed pipeline to transport crude oil from Uganda's oil fields to Tanga, Tanzania, a port on the Indian Ocean.

Yes, we don’t disagree that these facts are expiring world economic strategies for development.We realise fossil fuels area mirage of the worst counter-climate action caliber, and doesn’t only streamline the very carbon emissions we fight but also blocks the road to renewable energy development.

But we cannot sit back and be misled by illusions. If ourrecent agenda wasn’t all powerful enough to be reflected back by the promises we made before and during Paris, Marrakesh must be used as a new platform for catalyzing stimuli, to further stress the importance of implementing the pre-2020 commitments.

Written by: Boaz Opio

African Economy To Get 425,000 Jobs, $3.6bn Etihad Support

Etihad Aviation Group (EAG) and its equity airline partners will support almost 425,000 jobs and are expected to contribute US$3.6 billion GDP to the African economy in 2016, as Abu Dhabi becomes a key hub for business travel both into and out of the continent.

A report released by leading international research organisation Oxford Economics Group reveals that EAG and its partners make a substantial contribution to economic prosperity in Africa and throughout the global economy providing vital connections between leading commercial centres and emerging markets.

EAG and its partners will deliver a core economic contribution of US$1.1 billion and a tourism contribution of US$2.5 billion, said the report. In turn, they will support 117,000 jobs through core operations, with another 308,000 jobs supported through the tourism contribution.

In 2016, Etihad Airways operates services to 117 passenger and cargo destinations around the world, and is expected to carry 19 million passengers on over 100,000 flights, among which almost 8,300 flights will be to and from Africa serving some 1.1 million passengers in the continent.

Since launching its first service to Egypt in 2004, Etihad Airways has expanded its operations across the African continent with the opening up of outstations in a further eight countries including South Africa, Morocco, Libya, Sudan, Kenya, Nigeria, Uganda and Tanzania.

The core contribution of US$1.1 billion includes the impact of EAG’s global operations, its capital spending in Africa, and the operational impact of its partners. Among this, EAG’s global operations alone will make a US$400 million contribution to the economy and sustain 39,700 jobs in 2016, mainly through purchases of products and services from African-based suppliers.

James Hogan, President and Chief Executive Officer of Etihad Aviation Group, said: “Many jobs across the supply chain in hotels, ground transport companies, freight forwarders, catering, manufacturing, and throughout the tourism industry, all benefit from the presence of the Etihad Aviation Group, with suppliers in these sectors creating tremendous employment opportunities for emerging markets such as Africa.

“These contributions to economies in Africa are substantial. They are also an indication of the continued increase in travel into and out of Africa via our hub in Abu Dhabi, signalling the possibility for even more growth and prosperity across the continent in the future.”

The economic contribution of tourism facilitated by Etihad Airways and its partners is also quantified in the report. The spending of the 1.1 million international visitors carried into Africa on Etihad Airways and its partners’ flights in 2016 will leave a considerable economic footprint. This is estimated to contribute US$2.5 billion in GDP for the continent, supporting some 308,000 jobs. By 2024, the number of visitor arrivals carried into Africa by Etihad Airways and its partners is projected to rise to over 3.2 million. As a result, the GDP contribution grows to US$5.6 billion, sustaining 596,000 jobs in the continent’s economy.

In addition to the economic contribution, the report also recognises the positive economic impact of the air connectivity Etihad Airways and its partners bring to the continent. Together, Etihad Airways and its partners will provide a boost to African productivity equivalent to US$1.1 billion in 2016. This level of activity is equivalent to 72,200 jobs in the economy. The productivity boost rises to US$2.2 billion by 2024, equating to an estimated 145,000 jobs.

EAG was established in 2014 and comprises four business divisions - Etihad Airways, Etihad Engineering, Hala Group and Airline Equity Partners. The group owns minority investments in seven airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional.

Mr Hogan said: “Our partners play a vital role in driving our business in Africa. Thanks to their networks and infrastructure, we have been able to service Africa more efficiently. Our investment in partner airlines has driven our growth around the world and in Africa.”

East Africa: Walking As A Community To Cop22 In Morocco

East African Community consists of 6 countries of Burundi, Kenya, Rwanda, South Sudan, Tanzania, and Uganda politically bonded with one slogan: one people, one destiny. But how far does the federation walk together towards achieving 1.5 degree global temperature goal after COP21?

Adding to the much politicized tether, in 2009, East African Community Climate Change Policy (EACCCP) was drawn “in in response to the growing concern about the increasing threats of the negative Climate Change impacts to the development of set targets and goals in the region.”

But last year (2015) by now, Uganda was at the brink of submitting its INDC (Intended Nationally Determined Contributions) to UNFCC. Minister of Water and Environment Honourable Ephraim Kamuntu with his team at the Climate Change Department knew they were already behind schedule by weeks. Nevertheless, the document that envisaged “an approximately 22 percent reduction of national green-house gas emissionsin 2030 compared to business-as-usual” was later produced.

Kenya, Rwanda, and Tanzania had already submitted theirs. Kenya in July 2015, and Rwanda and Tanzania in September. South Sudan, the world’s youngest nation was left behind —submitted and announced on 23rd November 2015 after all her members.

What should be noted is that all Parties were invited to communicate to the secretariat their INDCs well in advance of COP 21; the deadline was 1st October. This means some individual countries within the community had already been left behind had UNFCCC not relaxed the deadline.

INDC document was paramount to “initiate or intensify” domestic preparations of how parties are willing to contribute to global warming and its timely drafting and submission is what COP counted on for streamlining decisions. Late submissions, thus, wouldn’t only interfere with the programmes following Paris climate agreement, but also meant delay on the side of national climate decisions.

Meanwhile Kenya was already in its journey launching several adaptation and mitigation programmesin response to her INDC communicated over 3 months earlier.Consequently Kenya launched a number of renewable energy projects that comprised of the Kinangop wind farm, a 61-Mega Watt wind farm that would generate enough renewable electricity to power the equivalent of 150,000 homes in the country. The fruits of these swift actions put Kenya and Rwanda among few countries in Africa where renewable energy is mostly invested according to the National Climate Change Action Plan (NCCAP).

Today the country produces over 14 percent of its energy from renewable sources on the road to 90 percent target by 2030. Compared to her neighbour to the west—Uganda, a country according her own Bureau of Statistics access to electricity is at only 14 percent; 40 percent of urban households have access to electricity, while only 5percent of rural households have access to electricity, she’s too ahead.

Even the intentions and long term development plans of these two close countries are at a distance to one another:  according to Uganda Vision 2040 master plan, Uganda needs to generate 42,000MW of electricity from hydro, petroleum and gas sources, geo-thermal and nuclear sources, using uranium to become an upper middle income country. Her renewable energy sector is still below 3 percent of energy supply.

Their biggest neighbour to the south – Tanzania is even more behind. According to the 2016 country’s energy profile published by Renewable energy Association, only 1.2 percent of energy is generated from clean sources.

In the north most partner state, south Sudan, a country dubbed to have the biggest potential for solar—roughly 6.1 kWh/m2/day—according to studies byGlobal Environmental Facility (GEF), is also ranked the downer in terms of the utlisation of the energy with “only 10 percent of potential solar energy tapped” though the South Sudan generates 27 percent of power from solar alone.

While concentrating efforts to achieving 100 percent renewable energy was key to cleaner negotiations and ensuring immunity against dirty energy lobbyists, even within the region, countries have shown laxity in renewable investments.  In the same lane with her southern neighbour Uganda, 83% of South Sudan is rural and uses, Kerosene, charcoal and fire wood.

Walking and working as a united community and advocating for our fate together during the course of Cop22 climate negotiations this year in Marrakech would not only add power to this region’s voice as regarding their unique energy situations but will also strengthen unity and promote regional cooperation fighting climate change which seems to be currently lacking—countries are more focused on achieving their own domestic targets. This could be misleading or even tragic.

Because when climate related tragedies hit, it hits us together. The heat waves; the rainfall shortages: between July 2011 and mid-2012, a severe drought affected the entire East Africa region.Said to be "the worst in 60 years" the drought caused a severe food crisis across Somalia, Djibouti, Ethiopia and Kenya that threatened the livelihood of 9.5 million people.

Many refugees from southern Somalia fled to neighboring Kenya and Ethiopia, where crowded, unsanitary conditions together with severe malnutrition led to a large number of deaths. Other countries in East Africa, including Sudan, South Sudan and parts of Uganda, were also affected by a food crisis.

The crisis was regional and never selected certain countries ‘that were lazier to act’and spared ‘active ones’ as it ought to have. If this isn’t scary enough to force East Africa to ‘run’ together in pursuit of their regional collaboration beyond economic spheres, missing an opportunity to hike favourable bargains during COP22 could be detrimental current progress achieving 1.5 degree temperature threshold.

By Boaz Opio

Uganda As A Top Tourism Destination – What You Didn’t Know

Beyond anything you can easily behold, Uganda a very beautiful country and anyone that visits falls in love with it and its people. Over the years, the organisations in charge of tourism in the country have strived to push Uganda as one of the best tourist destinations in the world.

It would seem as such an easy job with a country that is blessed with almost everything that is worth paying to see, yet it has been getting a little difficult when Uganda is competing with her neighbors for a bigger share of tourism revenue that comes in annually.

Uganda reportedly earned 7.3billion UGX from the tourism sector for the financial year 2015/2016, meaning the sector is performing well enough but has even more room to improve. The biggest destinations in the tourism sector according to Uganda Tourism Board are doing well because of increased investments in the regions.

At the start of the year, Uganda hired international Public Relations firms to work on marketing Uganda to the world especially in Europe. Months down the road to the close of the year and Uganda hasn’t seen a huge increase in foreign visitors as expected when the PR deal was signed. According to sceptics, this was a wasted move by the concerned bodies and the funds would have been better used to improve domestic tourism. Basing on the logic that if Ugandans know what their country has to offer, it would be easy to market it beyond their own borders.

A number of years ago, there were several street ads by one of the organisations in charge of tourism in Uganda with information about gorillas all over the streets of Kampala and Entebbe. It was quite interesting to find little tidbits about the mammals on every ad that educated you about them and where to find them in Uganda. The increase in tourist numbers in Bwindi and Mgahinga National park must be easily attributed to the marketing the tourism sector engaged in to push gorilla trekking in these very locations. And the decrease thereof in the other regions should also be attributed to the same marginalised marketing strategies that have been undertaken for years; tourist activities that include bird watching and rafting in areas such as Eastern and Northern Uganda would be reaping big if they were well marketed the same way gorilla trekking was.

For a sector that received $1.3m as a budget there is more that could have been used with the funds to shade light on all the other areas that could bring in revenue through tourism in Uganda.

The Gorilla trekking idea is a good plan to go keep marketing Uganda as a destination, but the country cannot put its eggs in one basket. There is a lot more that the country has to offer which can be easily elevated through good marketing strategies.

Uganda, doesn’t just have gorillas but a wide array of forests that are home to beautiful bird species, mountains so high one needs to dedicate a day or two to climb their peaks, lakes deep enough to hold the history of nation and with each attraction there is an engaging activity that will keep visitors coming back every year.

So how does a country with plenty make sure the rest of the world knows what it has? State Minister for Tourism Godfrey Kiwanda, has started his term in office by taking a step that every Uganda should have taken a while back; showcasing Uganda through the Tulambule campaign. Although not well executed, the campaign seems promising as it encourages Ugandans to tour the country whenever they get the chance. Yet, there is a lot more than planning, words and promises. Increased budgets do not build an economy or improve a sector, it is in execution and having willing partners ready to get down and dirty for the cause.

The sector needs to dig deeper into digital marketing, there are over five top digital marketing firms in Uganda that if well sourced, ideas from their copywriters than bring up campaigns that can create an impact. Campaigns that give a fair share of locations in Uganda a chance to shine among the big five of the tourism sector, these being: Gorilla trekking, mountain climbing, bird watching, rafting and wild animals. Focusing on only one dims light on the others creating an imbalance in the sector when it comes to attractions.

Well executed domestic tourism campaigns such as the recently concluded Uganda Travel Month are another way to encourage tourism and easily market Uganda. Just a click on the #UgTravelMonth tag on social media will bring up a variety of pictures ranging from wild animals, white water rafting that document the experiences of all the people that were involved in the campaign. These are Ugandans sharing their experience with the rest of the world and these experiences are seen by millions of people who end up yearning to have the same experience.

There has to be an informal partnership or a correlation between the public and private sector when it comes to tourism. Whether the aim is to get profits out of it, there is need to attract clients before earning out of it and when the organisations in charge offer support to those trying to do their best in the private; there will be good results and the reverse is also important.

Albeit all the missed opportunities, Uganda is a gem and has strived to shine with an increased number of tourists over the years.





Meet Thor The Man On A Mission To Travel To All Countries In The World

Travelling is one thing that many people love to do. Getting out of their community to go and discover life outside their own. It is scintillating for those who have managed to do it. To those who have not, it remains on their to-do-list.

While you have been to a couple of countries outside Uganda and outside Africa, some people have challenged themselves and have travelled almost the entire world. One such man is Torbjørn C. Pedersen aka Thor from Denmark, Europe.

Padersen is on a mission to visit every country that exists on earth. He calls his ambitious project Once Upon A Saga. It is a one-man journey to visit every country in the World in a single journey, without the use of flight while bringing some attention toward the well-meaning people of the planet of which there are most. “A stranger is a friend you’ve never met before”.

Padersen will be coming to Uganda, the 119 country he will visit, using an evening bus from Rwanda and arrive Tuesday morning in Uganda (The Pear of Africa). He will meet with the Red Cross, United Nation, South Sudan embassy, Maersk Line and off course the ever-welcoming Ugandans. He tells his story below.

My name is Torbjørn C. Pedersen, which is a terrible travelers name. But that has never stopped me before. I had already visited roughly every fourth country in the World before this project saw its first day – but now the time has come to go all in.

I was born in Denmark of Scandinavian parents and soon after I was lifted up and carried to North America before returning home to Denmark years later. In Denmark I did my school and then my military service before finding my feet within shipping and logistics in the private sector. In the end of 2009 I became an independent businessman and after years of working on other peoples projects I have been able to create my own. With a lot of help from good friends that is!

I will be travelling to every country in the World! So how many countries are there?! That is an excellent question. The United Nations count 193 member states and 2 observer states. Many would argue the World holds 195 countries but that does not include every country I am going to. Now how is that possible?! Another good question. The world is a political place and while some countries claim to be sovereign states other dispute the same. You can find the list of countries I will be visiting under ‘journey’.

“If I were a rich man…” Flight would be the easy choice to visit many countries. But what is the fun in easy? This will be a surface journey by scheduled ground transportation; that is primarily trains, buses and boats of different sorts. I will not buy, borrow or rent a vehicle in order get from A to B and I definitely do not have a chauffeur. This way I will ensure a lot of time spent with locals and travelers alike – an amazing way to see the World!

Also I will spend at least 24 hours in each country and I aim at not returning home before I have  completed the journey. This project is mainly sponsored by Ross Offshore and further more it is being carried out in cooperation with the Danish Red Cross.

Jumia Food Launches On-Time Delivery Guarantee App Feature

Jumia Food is launching a game changing innovation to further boost their customer experience. They have launched an on-time delivery guarantee for all Jumia Food App users, a first of its kind in Africa. Jumia Food is the largest online food delivery platform in Africa and has already introduced several innovations in recent years aimed at delivery efficiency, reach and easy user interface for their applications.

Expediting the delivery process while giving customers full information on their orders in real time is certainly revolutionary even by their standards.

The new feature is intended to fasten delivery process, increase convenience and add more transparency to the food ordering process. Jumia Food has mastered the art of food delivery through breaking down the whole process into a science, so as to satisfy the customers’ demand for food-on the go and shorter delivery times.

To speed up the delivery process, Jumia Food uses a unique, and specialized tracking software called Urban Ninja which allows the Customer Service team to track down each food order from the moment the order is placed, to arrival time at the customers’ location. It is now possible to dispatch drivers and plan for driver capacity in a very efficient and time saving way.

Adding to this, Jumia Food partners only with restaurants who proved good quality and fast cooking times to increase customer experience as well.

How to benefit as a customer?

Place your food order through the smart Jumia Food app on your phone. The clock on the check-out page gives you an estimated delivery time and you can just relax and wait for your food to arrive. When the clock runs down to zero, a pop-up appears inquiring whether the order has been received. In case the allocated time was overpassed, you should click “NO”.

Our customer service team will directly get in touch with you by phone or email and will send a free food voucher which you can redeem on your next order on Jumia Food!

Joe Falter, Founder and CEO Jumia Food Africa, said: “We know that customer experience is our top priority and our customers obviously use our service for the convenience and easy-to-use application and website. Our customers expect to get their food delivered in the fastest time possible.

That’s why are committed to deliver every meal within the time promised and value the time of our customers very well. Just in case something happens in the delivery process, and an order occurs to be late, we will make it up to our customers and offer them their next order with us for free”.

He added that customers will see Jumia food introduce many more innovations like this, because it is one step closer towards their goal of offering amazing variety,frictionless and seamless meal ordering processes, with customer experience at the core.  Interested? You can read more about the game rules for the on time delivery guarantee. As they are on the website (

Etihad Airways To Fly Its B787 Dreamliner To Tokyo

From 1 December 2016, guests flying between Abu Dhabi and Tokyo Narita will enjoy the luxury and comfort of a Boeing 787 Dreamliner when Etihad Airways upgrades its service on the route.  

The state-of-the-art aircraft, configured in three classes, features the airline’s ground-breaking First Suites, Business Studios and Economy Smart Seats. It will replace the Airbus A340 which currently operates the non-stop service. 

Kevin Knight, Etihad Aviation Group Chief Strategy and Planning Officer, said the upgrade to the B787 Dreamliner reflected the importance of the Japan route and the airline’s commitment to the market.

“The B787 Dreamliner is an exceptional aircraft from an operational and guest experience perspective. “Its unique design and our innovative and stylish cabins offer a guest experience that’s superior in terms of luxury and comfort.

“These product attributes and the Etihad inflight service and hospitality – onboard Chefs, Food & Beverage Managers and Flying Nannies – make ours a winning proposition.” Etihad Airways’ three-class B787 Dreamliner has 235 seats with eight First Suites, 28 Business Studios and 199 Economy Smart Seats.

The ultra-luxurious First Suites are private living spaces with a Poltrona Frau leather-upholstered seat that coverts to a fully flat six-foot-eight-inch bed. The centre suites can be opened up to create a double bed for guests who are travelling together. A unique curved aisle offers more personal space inside each suite.

The First Suite also has a 24” LCD TV monitor, a personal wardrobe and a chilled refreshments cabinet. A professional onboard Chef, exclusive to First Class, offers guests a bespoke, made-to-order dining experience with dishes prepared inflight from a larder of fresh produce.

In Business Class, the Business Studio offers direct aisle access from every seat, a fully flat bed of up to 80.5 inches long, and an increase in personal space of 20 per cent over the aircraft it replaces. Upholstered in the finest Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18-inch personal touch-screen TV with noise-cancelling headsets.

For inflight dining, Business Class guests are offered a choice of three main course items, with a dine-on-demand option for guests to choose when they would like to eat. A specialist Food and Beverage Manager, dedicated to service in the Business Class cabin, is on hand to offer guests expert advice on the menu and to make recommendations on wine pairing.

Business Class guests also receive comfortable loungewear and slippers and a limited-edition Etihad Airways LUXE amenity kit which includes a range of personal care items.

In Economy Class, the Economy Smart Seat provides superior comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, an innovative multi-purpose pillow, a seat width of approximately 19 inches, and an 11.1” personal TV monitor.

Etihad Airways’ Dreamliner fleet is equipped with the latest Panasonic eX3 entertainment system which provides more than 750 hours of on-demand entertainment including seven live TV channels, improved gaming and high definition screens across all cabins. The aircraft has full mobile and Wi-Fi service, with USB and power points at every seat.

These features are complemented by the airline’s world-renowned hospitality which includes multinational and Japanese-speaking cabin crew and innovative services such as the Flying Nanny. A Flying Nanny, trained by the world-renowned Norland College in the UK, is on board every B787 Dreamliner flight to provide assistance to families travelling with young children.

Etihad Airways commenced service to Japan on 1 February 2010 with five weekly flights between Abu Dhabi and Nagoya, via Beijing. This increased to daily on 30 March 2014. Tokyo Narita was added to the Japan route on 27 March 2010 with five weekly non-stop flights, going daily on 31 March 2013.

Schedule between Abu Dhabi and Tokyo Narita, effective 1 December 2016

Flight No.








Abu Dhabi


Tokyo Narita





Tokyo Narita


Abu Dhabi




: All departures and arrivals are listed in local time.

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